ASAS Health primary care practices accept most major Medicare and Medicare Advantage plans, including, but not limited to:
Please call your practice to confirm if they are accepting new Medicare or Medicare Advantage patients.
ASAS Health primary care practices accept most major health insurance plans.
Health insurance companies often offer multiple health plans, but a practice may not work with all plans even if they do work with a specific company. Confirm your insurance with the practice before you schedule an appointment or services.
Contact your health insurance provider if you have specific questions about your health plan and covered services.
Effective January 2024, ASAS Health has implemented a policy addressing missed appointments.
Policy Guidelines
For more information about the No-Show Policy, please feel free to contact us.
Starting January 1, 2024,the name you see on your bills, statements and Explanation of Benefits (EOB) is changing to:
Monzer H. Yazji MD & Associates PLLC, dba ASAS Health
South Texas Physician Partners, dba ASAS Health
Rest assured; the excellent care you receive from us will not change.
If you have questions or concerns about the name change, your statement, or need to set up past due balance payment arrangements, please feel free to contact us.
If you wish to view or receive a copy of your medical records, ASAS Health must obtain your written permission before releasing any copies. Please contact your provider to request the form and for instructions on how to submit.
According to federal law, one of the following methods may be used to charge a patient a reasonable fee for copies of their medical records:
- Actual cost:
- You may calculate and charge the actual allowable cost to fulfill each patient request. Allowable refers to costs related to the labor, supplies, postage, and any preparation of an explanation or summary of the patient’s PHI; or
- Average cost:
- You may develop a schedule of costs based on average, allowable labor costs to fulfill standard requests; or
- Flat rate of $6.50:
- You may charge a flat fee of no more than $6.50 (this covers all labor, supplies, and postage) for requests of electronic copies of the patient’s protected health information (PHI). Charging a flat fee not to exceed $6.50 per request is an option for offices that do not want to go through the process of calculating actual or average allowable costs for requests for electronic copies of PHI.
A patient requests a paper copy of the records from their last office visit and lab work results. The office staff prints 10 pages of a medical record.
- Flat rate: $6.50
- Actual cost: Labor for copying only: 15 min/$15 per hour = $3.75; Supplies: 10 cents; per page/10 pages = $1; Postage: Priority mail = $6.65; Total: $11.40
- Average cost: Labor for copying: 20 min/$15 per hour = $5; Supplies: 10 cents per page/10 pages = $1; Postage: Priority mail = $6.65; Total: $12.65
- Paper Format
- A reasonable fee for providing the requested records in paper format shall be a charge of no more than $25 for the first twenty pages and $.50 per page for every copy thereafter.
- Electronic Format
- A reasonable fee for providing the requested records in electronic format shall be a charge of no more than: $25 for 500 pages or less; $50 for more than 500 pages.
- Hybrid Records Format
- A reasonable fee for providing the requested records in a hybrid format (partially in electronic format and partially in paper format) may be a combination of the fees for Paper and Electronic formats.
- If an affidavit is requested, certifying that the information is a true and correct copy of the records, whether in paper, electronic or hybrid format, a reasonable fee of up to $15 may be charged for executing the affidavit.
- Separate fees may be charged for medical and billing records requested.
- Allowable charges for copies of diagnostic imaging studies are separate from the charges for medical records.
- A reasonable fee shall be no more than $8 per copy of an imaging study. In addition, a reasonable fee may include actual costs for mailing, shipping, or delivery.
- A reasonable fee for records provided in a paper, electronic or hybrid format may not include costs associated with searching for and retrieving the requested information, and shall include only the cost of:
- Copying and labor, including, compiling, extracting, scanning, burning onto media, and distributing media;
- Cost of supplies for creating the paper copy or electronic media (if the individual requests portable media) that are not prohibited by federal law;
- Postage, when the individual has requested the copy or summary be mailed; and
- Preparing a summary of the records when appropriate.
- Billing Record Requests
- Offices are not required to provide copies of billing records pertaining to medical treatment of a patient unless specifically requested pursuant to the request for release of medical records.
- Emergency Requests
- Fees may not be charged if requested for purposes of emergency or acute medical care.
- Inability to Pay or Patients with Outstanding Balances
- Records may not be withheld when a patient is unable to pay the fees for the records, or when the patient has an outstanding balance.
- While Texas does allow records to be withheld until payment is received, this could be seen as a violation of patients’ right to access/receive copies of their records.
- Records Released Related to Disability Claims
- A fee may not charged for a medical or mental health record requested by a patient, former patient or authorized representative of the patient if the request is related to a benefits or assistance claim based on the patient's disability.